Case Study: Restaurant Equippers
Restaurant Equippers Gains 25% Productivity Boost with CLS
Restaurant Equippers initially built its business by selling equipment to restaurants and commercial food service companies, but experienced a further boost in sales as consumers found its online store.
Challenge: Sales Growth Causes Bottlenecks
The company used several systems to process orders. “The staff toggled between four different screens to convert an order for shipping, which took, on average, four minutes per order,” said Dave Cox, Chief National Sales and Fulfillment Officer. “The work was paper-driven, time-consuming, and required too many touches by the staff.”
Rather than considering new facilities or adding shifts, Equippers decided to upgrade its warehouse systems to eliminate manual processes, choosing the HighJump WMS and CLS InfoShip®/Vx shipping system.
“Thankfully, we’d gone live on the new system a few weeks before the pandemic restrictions hit and we were able to handle the sudden, dramatic increase in online orders. I shudder to think how we’d have managed without it.” Dave Cox
Solution: Faster Shipping, From Four Minutes to a Few Seconds per Order
The new integrated CLS/HighJump solution has reduced shipment processing times from four minutes to a few seconds per shipment.
Download this informative case study to learn how Restaurant Equippers revised its order processing and shipping workflow to gain a 25% increase in productivity.