Multi Carrier Shipping Blog

Is Your E-Commerce Order Volume Plateauing? This May Be the Culprit

Recently on CNBC, Steve Liesman shared a comparison chart that seemed to indicate we may be seeing a plateau in eCommerce shipping volumes.

Anecdotally that may be true, but I see it as the result of a deeper problem − and one that has nothing to do with the plateauing of sales.

In my experience, there is an “80/20” rule taking place for eCommerce shippers − for 80% of these shippers, order volume is indeed plateauing. But for the other 20% of eCommerce shippers, order volumes (and sales) are continuing to grow very well, year after year. (more…)

Is This Goodbye for Parcel Tracking and Carrier Refund Services?

Recent small parcel contract changes are meant to cut out third-party package tracking services. Carriers are adding language to contracts and enforcing longstanding prohibitions against the use of these services.

Parcel shippers take note – if you use of third-party parcel tracking and refund services to recoup overcharges on delayed package deliveries, you may soon need a backup plan.
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How Much is Your Slow Shipping System Really Costing You?

by Rick Williams

Today’s Shipping Software Needs to Be Both Smarter and Faster

When I entered the shipping industry decades ago, there were less than 50 companies using what were then known as Computer Manifest Systems (today referred to as Multi-Carrier Shipping Systems). In the 1980’s, these were mainframe systems used by very high-volume shippers like Montgomery Ward, Spiegel and Avon. My entire UPS district had fewer than 50 shippers that shipped over 2,000 packages per day. 
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Four Proven Ways to Reduce Shipping Costs

By Rick Williams

Are you looking for ways to reduce shipping costs? In addition to negotiating getting the best possible rates from your carriers and tracking your packages to identify late delivery refunds, here are four cost-saving insights we’ve gained from decades of working with clients of all sizes and across multiple industries.
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