A steady acquisition of new clients and growth within its existing clients had increased ALOM’s small package shipping volume to the point that its existing shipping system couldn’t keep up.
- Shipment processing time slowed down to 20 seconds per package
- New shipping stations were added to handle growing volumes, but response time grew even slower.
This caused a bottleneck in ALOM’s operations, with users standing at workstations and waiting for shipping labels to print.
Slow performance, and the need to eliminate manual shipping tasks, caused ALOM to search for a new multi-carrier shipping system that was faster and could scale with growing order volumes.
ALOM chose CLS and its Infoship®/Vx multi-carrier shipping software to process all small parcel and LTL carriers. Infoship®/Vx was interfaced directly to ALOM’s existing Mastershipper system to allow a seamless flow from order through fulfillment.
ALOM’s installed Infoship®/Vx client software on each shipping workstation to match its previous shipping screen’s “look and feel” as close as possible in order to reduce user training time.
3X Productivity Increase to 1.25 Million Packages in Six Months
Shipment processing throughput improved immediately. In the first six months of using Infoship®/Vx, ALOM processed over 1.25 million packages for their customers.
ALOM’s ability to handle this volume growth “would not have been possible without CLS and the Infoship®/Vx solution.” -Brandon Marugg, CIO at ALOM
Infoship®/Vx has eliminated many manual shipping tasks, greatly increasingly package processing time. ALOM has seen a dramatic improvement in many areas, including:
- Over 30,000 packages shipped in a single day (previous maximum possible was 7,000)
- Shipping time reduced from ~20 seconds to ~3 seconds
- Shipped 1.25 million packages in first 6 months
- Average 9,000 shipments per day (previous maximum possible was 7,000)
Thank you for reading about ALOM’s successes with CLS multi-carrier shipping software.
Questions? Please contact us today – our team is ready to help!
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